As Göçay-Onur Tur. İşl. Yat. Nak. Mad. ve Tic. A.Ş. / Hilton Dalaman Sapphire Resort & Spa – The Dalaman Golf Club (hereinafter referred to as the “COMPANY”), we attach the utmost importance to the security of your personal data. This Privacy Notice has been prepared, pursuant to Article 10 of the Law No. 6698 on the Protection of Personal Data (“KVKK”), to inform our guests who visit the Golf Club, establish membership, make a tee-time reservation, participate in a tournament, or otherwise benefit from our golf services.
Trade Name: Göçay-Onur Tur. İşl. Yat. Nak. Mad. ve Tic. A.Ş. / The Dalaman Golf Club
Brand / Facility: Hilton Dalaman Sapphire Resort & Spa – The Dalaman Golf Club
Address: Sarigerme Mah. Dalaman / MUĞLA
Website: www.thedalamangolfclub.com
Registered Electronic Mail (KEP): [•••]
The table below shows which categories of your personal data are processed, for what purpose, and on which legal ground under the KVKK.
| Data Category | Data Processed | Purpose of Processing | Legal Basis (KVKK) |
|---|---|---|---|
| Identity and Contact | Full name, date of birth, nationality, passport / national ID number, phone, email, postal address | Membership setup, reservations, foreigner notification system (KBS) reporting, invoicing, communication | Art. 5/2(c) (performance of a contract) Art. 5/2(ç) (legal obligation) Art. 5/2(e) (legitimate interest) |
| Membership and Golf History | Membership type and dates, handicap, tee-time history, scorecards, tournament participation, rental equipment preferences, instructor/caddie assignment records (Golf Academy) | Membership management, provision of golf services, tournament organisation, personalised service | Art. 5/2(c) (performance of a contract) Art. 5/2(f) (legitimate interest) |
| Financial Data | Payment method (card type / last 4 digits), invoicing details, membership / green fee / equipment / pro-shop amounts. | Payment processing, accounting, invoicing | Art. 5/2(c) (performance of a contract) Art. 5/2(ç) (legal obligation — Tax Procedure Law) |
| Health Data (Special Category) | Declared physical limitations / disability status, golf cart usage requirements, emergency health notifications | Safe provision of golf services, emergency response | Art. 6/3(a) (explicit consent) Art. 6/3(e) (public health / emergency response) |
| Visual and Audio Data | Tournament / event photographs and videos, CCTV security camera footage, pro-shop entrance footage | CCTV: security and facility protection. Tournament visuals: promotion / social media (with explicit consent) | CCTV: Art. 5/2(f) (legitimate interest) Visuals/promotion: Art. 5/1 (explicit consent) |
| Digital / Cookie Data | Online reservation platform usage data, IP address, browser information, cookie records | Online tee-time reservations, website optimisation, marketing analysis (with explicit consent) | Art. 5/2(c) (performance of a contract) Art. 5/1 (explicit consent — marketing cookies) |
| Guest Registration / Foreigner Notification (KBS) | Passport details for foreign nationals, check-in/check-out dates; data reported to law enforcement authorities under Law No. 6458 | Legal obligation: KBS notification | Art. 5/2(ç) (legal obligation — Law No. 6458) |
Your personal data may be transferred to the following recipient groups, for the purposes indicated, pursuant to Article 8 (domestic transfers) and Article 9 (international transfers) of the KVKK:
| Recipient Group | Purpose of Transfer | Legal Basis |
|---|---|---|
| Hilton Hotels & Resorts (domestic / international headquarters) | Guest profile, membership (Hilton Honors), group reservation management, central accounting | Art. 8/2(a) (performance of a contract) International: Art. 9 (explicit consent or adequate safeguards) |
| Golf Federation / Licensed Tournament Organisers/Agencies | Handicap registration, tournament registration, national ranking system notifications | Art. 5/2(c) (performance of a contract) Art. 5/2(ç) (legal obligation) |
| Payment Institutions / Banks | Green fee, membership, equipment rental, pro-shop payments | Art. 5/2(c) (performance of a contract) |
| Suppliers and Service Providers | Golf cart maintenance company, equipment supplier, IT/software providers, insurance companies, accounting/legal advisers | Art. 5/2(c) and 5/2(f); as data processor, with the safeguards under KVKK Art. 12 |
| Competent Public Authorities | Tax authorities (Tax Procedure Law), law enforcement (KBS / Law No. 6458), health authorities (emergency), courts | Art. 5/2(ç) (legal obligation) |
| Cloud / SaaS Infrastructure Providers (abroad) | Reservation management system, email infrastructure, CRM, tournament management software | Art. 9 — appropriate safeguards (standard contractual clauses or explicit consent) |
Your personal data is collected through the following channels:
Pursuant to Article 11 of the KVKK, you have the following rights:
To exercise the rights set out above, you may submit your request, together with documents verifying your identity, through the following channels:
| Application Channel | Description |
|---|---|
| Wet-Signed Written Application | You may submit your application to the data controller’s address via notary public or in person. Download as Word – Download as PDF |
| Email (Securely Signed) | You may send your application to kvkk@thedalamangolfclub.com using a secure electronic signature or registered electronic mail (KEP). Download as Word – Download as PDF |
| Online Form | You may submit your request by completing our Online Form. |
Pursuant to Article 13/2 of the KVKK, your request will be concluded within thirty (30) days at the latest, depending on its nature. Responding to your application is free of charge; however, if the transaction requires an additional cost, the tariff determined by the Personal Data Protection Authority will apply.
This Privacy Notice may be updated in line with legal amendments or changes to our processing activities. The current version is available on our website (www.thedalamangolfclub.com).
Version Information
Version | Date |
1.0 | June 2026 |
The Dalaman Golf Club will undergo its annual overseeding programme from 17 September to 2 October.
During this period, the golf course will be closed to allow for essential maintenance works.
We appreciate your patience as we prepare the course for an exceptional playing experience throughout the season.
Thank you for your patience and continued support.